Commitment To Privacy:

To better protect your privacy we provide this policy explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available from a link positioned on the homepage of this internet website.

This notice applies to all information collected or submitted on this website. On some pages, you can order products, make requests, and register to receive materials. The types of personal information collected at these pages are:

Name:
Mailing Address:
Email Address:
Phone Number:
Credit/Debit Card Information:
etc.

• Sonnetek.com collects information from you when you register on the site, place an order, enter a contest or sweepstakes, responds to a survey or general communication such as e-mail.
• When ordering or registering, Sonnetek.com may ask you for your name, e-mail address, mailing address, phone number, credit card information or other information. You may, however, visit our site anonymously.
• Sonnetek.com also collects information about gift recipients so that we can fulfill the delivery of such gift purchase. The information we collect about gift recipients is not used for marketing purposes.
• Under a typical website environment, Sonnetek.com uses "cookies" to enhance your experience and gather information about visitors and visits to our websites.  Please refer to the "Do we use 'cookies'?" section below for information about cookies and how we use them.

The Way The Information Is Utilized:

Sonnetek.com will not sell, rent or lease your personal information to others.  Sonnetek.com will not share your personal information with third parties except in responding to your requests for products or services.

Sonnetek.com uses your personal information to provide you with services and to help us better understand your needs and interests. We use the information to process and ship your order.  Sonnetek.com uses the information to track your order when needed.  Sonnetek.com do not share this information with outside parties except to delivery service companies, credit card processing agencies and banks, and other companies as required or allowed by law.  Credit card information is used only for payment processing and fraud prevention.  Sensitive personal information is collected only to facilitate Sonnetek.com’s financial service providers' credit decisions and will be shared with them only with your permission.

The information may be shared with firms including accountants, lawyers, government agencies and other parties as may be required or allowed by law.  The information may be used by leased personnel or seasonal staffing companies and their personnel to process your order.  The information may be used by contracted warehouses and freight lines necessary to fulfill your order in a timely manner.

Sonnetek.com use the information you provide about someone else when placing an order to ship the product and to confirm delivery.  Sonnetek.com does not share this information with outside parties except to the extent as described above.

Non-personal data is aggregated for reporting about Sonnetek.com’s website usability, performance and effectiveness. It is used to improve the customer experience, usability and site content.

Sonnetek.com may use the information that are collected from you when you register, purchase products, enter a contest or promotion, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

• To personalize your site experience and to allow Sonnetek.com to deliver the type of content and product offerings in which you are most interested.
• To allow Sonnetek.com to better service you in responding to your customer service requests.
• To quickly process your transactions.
• To administer a contest, promotion, survey or other site feature.
• If you have opted-in to receive our e-mail newsletter, Sonnetek.com may periodically send you newsletters and promotions via e-mails.  If you are no longer be interested in receiving e-mail from Sonnetek.com, please refer to the "How can you opt-out, remove or modify information you have provided to us?" section below.  If you have not opted-in to receive e-mail newsletters, you will not receive these e-mails.  Visitors who register or participate in other site features such as marketing programs and 'members-only' content will be given a choice whether they would like to be on Sonnetek.com’s e-mail list and receive e-mail communications from us.

Our Commitment To Data Security:

Sonnetek.com is committed to protecting the information you provide us. To prevent unauthorized access or disclosure, to maintain data accuracy, and to ensure the appropriate use of the information, Sonnetek.com has in place appropriate physical and managerial procedures to safeguard the information we collect.

Sonnetek.com implements a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential.  When you place orders or access your personal information, Sonnetek.com offers the use of a secure server.  All sensitive/credit information you supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our databases to be only accessed as stated above.

Our Commitment To Children's Privacy:

Protecting the privacy of the very young is especially important.  For that reason, we never collect or maintain information at our website from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.

How You Can Access Or Correct Information:

Sonnetek.com will provide you with access to your information, including making reasonable effort to provide you with online access and the opportunity to change your information. To protect your privacy and security, Sonnetek.com will also take reasonable steps to verify your identity, such as a password and user ID, before granting access to your data.

Third Party Links:

In an attempt to keep our customers better informed of the industry, Sonnetek.com may include third party links on our site. These linked sites have separate and independent privacy policies.  Sonnetek.com therefore has no responsibility or liability for the content and activities of these linked sites.  Nonetheless, Sonnetek seeks to protect the integrity of its site and welcome any feedback about these linked sites (including if a specific link does not work).

Changes To Sonnetek.com Privacy Policy:

Sonnetek.com reserves the right to make changes to its existing privacy policy without notice.  If Sonnetek.com decides to change its privacy policy, Sonnetek.com will post those changes on this page.

Questions And Feedback:

Sonnetek.com welcomes your questions, comments, and concerns about privacy.  Please send us any and all feedback pertaining to privacy, or any other issue, to support@sonnetek.com

Online Policy Only:

This online privacy policy applies only to information collected through Sonnetek.com website and not to information collected offline.

Terms And Conditions:

Please also visit Sonnetek.com Terms and Conditions section to understand and agree to the use, disclaimers, and limitations of liability governing the use of Sonnetek.com website.

Your Consent:

By using Sonnetek.com website, you are consented to Sonnetek.com privacy policy.

SONNETEK.COM PRIVACY POLICY Q & A.

Do we use "cookies"?

Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (such as Firefox, Google Chrome, Internet Explorer, Safari…etc.) settings.  Each browser is a different, so look at your browser Help menu to learn the correct way to modify your cookies. If you turn cookies off, you may not be able to access to many features that make your site experience more efficient and some of enhanced services may not be functioning properly.  However, you can still place orders over the telephone by contacting Sonnetek.com customer service at 10626-935-1881

Do we disclose the information we collect to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice, except as described below. The term "outside parties" does not include Sonnetek. It also does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.

However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

How can you opt-out, remove or modify information you have provided to us?

To modify your e-mail subscriptions, please let us know by modifying your preferences in the "My Account" section. Please note that due to email production schedules you may receive any emails already in production.

To delete all of your online account information from our database, sign into the "My Account" section of our site and remove your shipping addresses, billing addresses & payment information. Please note that we may maintain information about an individual sales transaction in order to service that transaction and for record keeping.